FAQ
Most frequent questions and answers
You can bring them to our warehouse. Our office is in Miami. We’re open Mondays-Fridays from 8:00AM to 4:00 PM and Saturday 8:00AM to 12:00PM. If you are unable to bring them, we can send you a driver who can pick them up.
Weekly. The vessel leaves the Port of Miami every Friday for Cap-Haïtien.
Within 10-15 days from the day of the voyage.
Tuesday is the last day to bring your cargoes to ensure departure on the Friday voyage; however, the earlier you bring your items, the better it is guaranteed.
No, you do not have to pay anything else.
Yes, we do provide delivery within the city of Cap-Haïtien.
Yes, you can pay in Haïti.
Now, we only ship to Cap Haïtien.
All online orders can be delivered directly to our warehouse’s address at 5419 N.W 72 Ave Miami Fl 33166. Please ensure that your name appears on the delivery ticket. A follow-up phone call or email from you is important to ensure the number of items expected. A tracking number is also necessary to track your items upon arrival.
Our prices are based on the weight or the volume of the box.
Zelle, cash, bank deposit, and all major credit cards.
Yes, we do ship cars to Cap-Haïtien and Port-au-Prince.
From New York, Boston, or Georgia, or anywhere else in the US, we only ship containers to Cap-Haïtien.
